Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need to create a plan for every possible crisis that may occur. Look to create clarity in order to reduce chaos. One solid plan will help you to prevent, respond, and recover from all crises.
Objectives
- Assign people to an appropriate crisis team role
- Conduct a crisis audit
- Establish the means for business continuity
- Determine how to manage incidents
- Understand your role in helping teams recover from a crisis
- Develop and apply your crisis management process that will be mutually agreed upon
- Assess and perform a risk level analysis so to mitigate unnecessary current and future roadblocks